Introduction
At JobHeist Inc. (“JobHeist,” “we,” “our,” or “us”), protecting your privacy is a cornerstone of our operations. As a company incorporated in Delaware, we are dedicated to upholding the highest standards of data privacy and security for all users of our platform, including candidates, employers, and service providers. Our commitment extends beyond compliance with U.S. federal and state laws to adherence to internationally recognized privacy frameworks, such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Personal Information Protection and Electronic Documents Act (PIPEDA). By engaging with JobHeist, you acknowledge and agree to the terms outlined in this Privacy Policy. Should you disagree with any aspect of this document, we urge you to discontinue your use of our services. This policy applies to all interactions with JobHeist, detailing how we collect, use, share, and safeguard your data to foster transparency and trust across our ecosystem.
Information We Collect
JobHeist collects a broad range of information to provide personalized, efficient, and secure services. This includes personal identifiers such as names, email addresses, and phone numbers, professional details such as resumes, employment histories, and educational qualifications, and usage data, including IP addresses, browser types, and session durations. Additionally, we may collect payment-related information, including billing details and transaction histories, when employers subscribe to our services. In limited scenarios, sensitive information, such as government-issued identification for background checks, may be requested, with explicit consent from the user. Data is gathered through various means, including direct user submissions during account registration or job applications, automated tools like cookies and analytics platforms, and integrations with third-party services, such as LinkedIn. Each method ensures compliance with applicable laws, and sensitive data is collected only when necessary and stored securely.
How We Use Your Information
The information we collect is integral to delivering and enhancing JobHeist’s services. Your data enables us to facilitate seamless job matching, optimize platform functionality, and provide tailored recommendations for candidates and employers. We use contact information to communicate essential updates, such as application statuses and platform improvements, and, with consent, share marketing materials, including newsletters and promotional offers. Additionally, your data ensures compliance with legal and regulatory requirements, such as tax reporting or adherence to employment laws. To protect privacy, we employ pseudonymization and anonymization techniques, particularly for aggregated data analytics, ensuring that sensitive details are shielded during broader trend analysis. For example, candidate profiles undergo keyword analysis for job recommendations, while anonymized demographic data informs employer hiring trends.
Sharing Your Information
JobHeist is committed to maintaining transparency in how we share your information. Data is shared with trusted third parties, including payment processors, analytics providers, and cloud service vendors, under strict contractual obligations to safeguard confidentiality and prevent misuse. Regulatory authorities may receive user information in response to lawful requests, such as subpoenas or audits. Additionally, data may be shared during business transitions, such as mergers or acquisitions, where user privacy remains a priority. For instance, payment details are securely transmitted to our payment processor for subscription transactions, while usage data is analyzed by third-party tools to enhance platform performance. Each sharing activity is governed by rigorous security measures, including encryption protocols and vendor audits, ensuring your data remains protected.
Data Retention and Security
JobHeist implements robust data retention and security policies to safeguard user information. Personal data is retained only as long as necessary to fulfill its intended purpose, after which it is securely deleted or anonymized. Resumes, for example, are stored for 24 months after the last user activity, while job postings remain available for 12 months from their publication date. All sensitive data, such as payment information or identification documents, is encrypted using industry-standard protocols, such as AES-256, both in transit and at rest. Physical security measures, including access controls and surveillance, complement our digital safeguards. Additionally, we conduct regular security audits, penetration testing, and comply with certifications such as SOC 2 and ISO 27001 to validate our commitment to data security. In the unlikely event of a data breach, JobHeist’s incident response plan ensures swift mitigation, user notification, and compliance with legal reporting requirements.
Your Rights
As a user of JobHeist, you are entitled to various rights concerning your personal information, tailored to your jurisdiction. Under the General Data Protection Regulation (GDPR), European Economic Area (EEA) users can access, rectify, or delete their data, restrict its processing, or request portability. California residents are protected under the California Consumer Privacy Act (CCPA), allowing them to opt out of data sales, request disclosure of collected information, and request deletion of personal data. Canadian users are covered by the Personal Information Protection and Electronic Documents Act (PIPEDA), granting the right to access and correct personal information or challenge its accuracy. To exercise your rights, you can contact us via our dedicated privacy support email. The process may require identity verification to ensure data security. While we strive to honor all requests, some exceptions may apply, such as when fulfilling a request conflicts with legal obligations or operational necessities.
Children’s Privacy
JobHeist takes the privacy of minors seriously and complies with the Children’s Online Privacy Protection Act (COPPA). Our platform is not designed for individuals under 18 years of age, and we do not knowingly collect personal information from minors. Should we become aware that a minor has provided us with personal data, we will take immediate steps to delete the information from our systems. Parents or guardians who suspect unauthorized data collection involving their child are encouraged to contact us directly. While we implement measures to prevent unauthorized access, we urge parents to supervise their children’s online activities and educate them about safe internet practices.
Updates to the Policy
This Privacy Policy may be updated periodically to reflect changes in our practices, services, or applicable laws. Users will be notified of significant updates through email notifications or alerts within the platform, allowing them to review and understand the changes before they take effect. For example, updates may occur if we adopt new data processing technologies, expand our services to new jurisdictions, or revise our data-sharing practices. The “Last Updated” date at the top of this policy reflects its most recent revision. Continued use of the platform after updates are implemented signifies your acceptance of the revised terms. If you disagree with any changes, you retain the right to discontinue using our services and request the deletion of your data.
Contact Us
If you have questions, concerns, or feedback regarding this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:
JobHeist Inc.
Privacy Compliance Office
251 Little Falls Drive, Wilmington, New Castle County, Delaware 19808, United States
support@jobheist.com